Hi Really Good Emails,
The Simple you know and (hopefully) love isn’t going anywhere. We are, however, transitioning to our new partner bank. If you'd like to keep banking with Simple, we need your help moving your account from our current
partner bank, The Bancorp Bank, to our new one, BBVA Compass.
Ok, but why the change?
Since BBVA Compass became our parent company in 2014, we’ve been excited to start using their technology platform; it’s well-suited to our love of tech and appreciation for innovation. We’re confident that the future
of Simple and BBVA Compass is bright.
What does it mean for me?
It means we have some exciting announcements forthcoming! If you decide to move your account, you’ll be one step closer to enjoying the new features we’ve developed to share, save, and spend money with a partner,
friend, or family member. Helpful saving features are coming too.
Will my account information change?
In short, yes. If you decide to move your Simple account from The Bancorp Bank to BBVA Compass, you'll get a new Simple Visa® Card, and new bank routing and account numbers. (So, indeed, you'll need to update
any subscriptions and autopays you have set up. We're sorry for the hassle!) The good news is that your balance, Goals, transaction history, etc., will arrive in your new Simple account on BBVA Compass right along with
you. We'll take it in small steps to make sure the entire process runs super-smoothly.
What do I do now?
Stay tuned! We'll be in touch in 2 days with an "it's time!" email describing how you can move your Simple account to our new partner bank, BBVA Compass.
Don’t fret. We’ll be with you every step of the way.
— The Team at Simple