Sweetgreen

From:Subject:

Evolving to a Digital Only Experience


To our sweetgreen family,

As we continue to navigate COVID-19, our commitment to you remains to make transparent and thoughtful choices rooted in our mission of building healthier communities.

That’s why, for the safety of our community and guidance from the CDC regarding social distancing, we’ve made the decision to move sweetgreen to a “digital ordering” experience in all of our 104 restaurants starting tomorrow Monday, March 16th. Here is what to expect:

  • We are moving to a pick up and delivery only model - you will not be able to order on our front line nor will you be able to sit in our restaurants to dine.
  • To place a pick up order, please download our app.
  • Due to social distancing and capacity reductions placed on all restaurants, you will not be allowed in the restaurant until pickup time.
  • Our dedicated team members will manage customer occupancy within CDC guidance and safely distribute meals.
  • You can still order sweetgreen for delivery via the sweetgreen app or UberEats.
  • We may start to reduce operating hours or temporarily close select stores. Please continually check our app and/or website for our latest hours.
The news around COVID-19 is constantly changing, as are the needs of each community. We are prepared to move quickly, reevaluate closures, and return to normal operations when it is safe to do so.

As always, we’ll get through this moment together by leading through our values.

Thank you,