Trainline

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Heads up 👋 There’s a new way to train

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Our four new features are keeping you in the (train) driver’s seat…

Want stress-free journeys?

Take the fuss out of travel 👌

Imagine, Smiles Davis…

You no longer fear delays. Cancellations don't cause full meltdowns. And if you need answers, you get them.

Okay, stop imagining – because planning around disruptions, fast rebooking and getting help with Delay Repay* are now all possible on Trainline.

Our four new features 👇

Travel Forecast

Stress-free travel coming up. Spot disruptions as they happen and avoid platform pandemonium by tracking your train with our Travel Forecast*.

Delay Repay

Train delayed? Just tap that app and we'll help you get repaid. Getting your money back for disruptions has never been easier*.​

Travel Assistant

Got questions about your journey? Whether it's help getting a refund or changing your train, our Travel Assistant's got the answers*.

Train Swap

Time to go but turns out you need extra time? Swap your train in a few taps and get live information for your new journey*.​

You have been sent this email by the Trainline Group.

The Trainline Group consists of:

Trainline.com Limited (company number 3846791) whose registered office is at 120 Holborn, London, EC1N 2TD; VAT number 791 7261 06.

Trainline SAS (RCS Paris 512 277 450) is domiciled at 20 rue Saint-Georges, 75009 Paris; VAT number FR 58 512 277 450.

Travel Forecast
*AI prediction. Times may change. Check live updates before travel.

Delay Repay
*Claims must be submitted to relevant operator and are subject to approval. Compensation is estimated & varies by route and delay.

Travel Assistant
*Travel Assistant is AI-powered and may occasionally provide inaccurate or unexpected information.

Train Swap
*Eligibility subject to ticket type and may be affected by service disruptions or cancellations. Additional charges apply.