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[IMPORTANT] Don’t lose access to your account

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Got plans of getting a new phone over the holidays? Don't get locked out of your Zapier account. Make sure to follow these steps.

Getting a new phone?

Don't get locked out of your account this holiday

Hey Smiles Davis!

'Tis the season for all things joyful and maybe even a little snow covered—depending on where you live. It's also a time when many people get new phones and mobile devices.

Planning to unbox a new mobile device soon? Then make sure you have a copy of your two-factor authentication (2FA) recovery codes.

If you trade in or lose your old phone and you don't have your recovery codes, you won't be able to log into your Zapier account.

Want to change your authentication app or device?
Check out our two-factor authentication guide on how to change to a new mobile device or authentication app.