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Coronavirus - options for your upcoming stay
Dear Travelodge Customer,
In the context of the evolving Covid-19 situation, we are committed to providing you with travel planning flexibility. |
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Flexible Rate
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If you have booked a flexible rate, you are entitled to cancel up until noon on the date of arrival and receive a full refund. You can cancel your booking by visiting the Manage Booking section of our website.
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Saver Rate
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If you have booked a non-refundable Saver Rate and wish to change your arrival date, you are able to amend your booking online. To amend your booking, subject to availability and rates, please visit the Manage Booking section of our website. If your amended date costs more, all you will have to pay is the difference in price. Unfortunately, you will be unable to change your booking to a different hotel.
We are waiving our usual amend fees for Saver Rates until 31st December 2020, giving you the flexibility to re-arrange your trip for a future date.
If you no longer wish to travel and wish to be reimbursed for your booking, you should consult your travel insurance provider, as we regret we are unable to refund non-refundable rates. |
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We hope this helps you to plan and book any future travel with confidence.
We will continue to keep in touch and update you on the situation and any additional measures we take at www.travelodge.co.uk/coronavirus.
If you have an existing booking with us, please keep an eye on your emails for any important updates.
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This is a service email as we need to update you regarding a change to our booking amends policy.
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To ensure our emails reach your inbox add news@e-travelodge.co.uk to your address book.
This email communication makes use of a "Clear Image" (gif) to track results of the email campaign. If you wish to turn off this tracking for future emails, you can do so by turning off the images in the email itself.
This email is from Travelodge Hotels whose registered office is at Travelodge Hotels Ltd, Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire, OX9 3AT. Registered No. 769170. VAT No. 805367726.
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