| Dear business customer,
In March we were incredibly excited to tell the world about reMarkable 2, the next-generation paper tablet. We've been overwhelmed and humbled by the response so far, and sales have exceeded our expectations. Over the past few months, we have been working hard to minimize the effect of the global COVID-19 pandemic on our schedule, as well as ensure the safety of our employees and partners. Despite our best efforts, the necessary lockdowns and travel restrictions in place to help fight the pandemic have influenced the manufacturing timeline for reMarkable 2, which in turn will delay the availability. We'd like you to know we're doing everything in our power to accelerate the mass production of reMarkable 2 and ensure product availability as soon as possible. NB: The delay will affect customers differently depending on order date and batch number. Keep an eye on the below linked page for any changes to your batch’s delivery status. |
| Your order is part of batch 4 |
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We know all our customers are looking forward to receiving their devices and we understand the frustration. We’re sincerely thankful for your patience and truly sorry for the inconvenience. We’re looking forward to getting you your reMarkable 2 as soon as possible.
If you have any further questions, feel free to reply to this email or contact the key account manager that processed your order. Take care, |