Hi Smiles Davis

We appreciate you might be worried about the impact of coronavirus and wanted to get in touch to reassure you that we’re here to help with any worries you might have about your finances.

Our stores, lounges and phone lines remain open and it’s business as usual for now. However, we’re monitoring the situation closely and we’ll keep you updated if that changes.

Supporting our customers and colleagues is our absolute priority and we’re working hard to make sure we’re here to help however the situation develops.

It’s also worth remembering that we have a range of apps and online services to help you manage your money from home or on-the-go.

Finally, if you’ve been affected by the coronavirus (due to illness or self-isolation) and you’re worried about what this might mean for you financially, we’re here to help. You’ll find some more information and details on how to contact us on our website. The sooner you get in touch, the more we can do to help.

Thank you for being a customer.

The team at Virgin Money