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From:Subject:

Your Etsy Purchase from TheHeartDepartmentCo (6500600)


Your purchase was successful

Woohoo! Your order is confirmed.

We'll email you as soon as it ships.

Ordered
on Feb 17
Ready to ship Expected delivery
Feb 22 - 26

Order details

Confirmation number: 6500600

Shipping address
Smiles Davis
600 Montgomery St
San Francisco, CA 94111
United States

Paid with Credit card

USPS Priority Mail

Total ( 1 item) $26.47

Carbon offset leaf icon Etsy offsets carbon emissions from every delivery

Hello there!

Thanks so much for your business! I'll get started on your order right away. When I ship your order, I’ll send you an auto-generated notification email. The transit time will vary based on the method of shipping you chose.

In the meantime, if any questions, come up, please do not hesitate to message me! I’m always happy to chat.

Tanalee
The Heart Department

Additional information from TheHeartDepartmentCo

Shipping

Estimated shipping times

  • Asia Pacific: 3 - 5 business days
  • Australia, New Zealand and Oceania: 3 - 5 business days
  • Europe: 3 - 5 business days
  • Latin America and the Caribbean: 3 - 5 business days
  • North America: 3 - 5 business days

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Sellers aren't responsible for delays due to customs.

Returns and exchanges

I gladly accept returns and exchanges
Just contact me within: 7 days of delivery
Ship returns back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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