Email support group #4

Email marketing Q&A: Outlook rendering, email length & list deliverability

Outlook still runs on Word's rendering engine. Nobody agrees on how long an email should be. And your list might be bouncing more than it should. This is a real, unscripted Q&A with the Really Good Emails team — no pre-set agenda, just whatever's actually on people's minds about email marketing and design.

Monthly Email Support Group
Your hosts
Young woman with dark hair smiling, resting her face on her hand, wearing a white jacket and pink top.
Middle-aged man with long wavy hair, beard, and blue eyes wearing a blue blazer over a black shirt.
Smiling woman with long hair seated on a director's chair against a plain background.
Emily Santos
Logan Sandrock Baird
Kelsey Yen
Feb 18th, 2026
9 AM PT | 12 PM ET

The questions that actually come up every month

Designing for Outlook still means making peace with rectangles — no rounded corners without extra code, and animated GIFs that only ever show their first frame. Meanwhile, "how long should this email be" has no universal answer, and a shaky list can quietly tank your deliverability without you noticing. We pulled these straight from the questions people actually asked.

In this recorded session, we cover:

- Why Outlook renders emails differently, and which design principles still work there anyway
- How to make long emails scannable instead of just shorter
- Why live text still beats AI-readable images for accessibility and reach
- Whether landing in Gmail's Promotions tab is actually a problem worth fixing
- How to spot list issues before they turn into hard bounces

Featuring

Young woman with dark hair smiling, resting her face on her hand, wearing a white jacket and pink top.
Emily Santos
Beefree Marketing Lead
Beefree
Middle-aged man with long wavy hair, beard, and blue eyes wearing a blue blazer over a black shirt.
Logan Sandrock Baird
GTM Lead
Beefree & Really Good Emails
Smiling woman with long hair seated on a director's chair against a plain background.
Kelsey Yen
Lifecycle Marketing Manager
Beefree & Really Good Emails